Hi, I have a Tom Tom One that wont turn on! The green charging lite glows when connected to the charger or computer but wont turn on. I've tried using the reset button but still dont get any responce, can anyone please give any advice
This is for a one XL from the tomtom support website.
Its called doing a soft reset. I had the same fault and it worked for me. I also had to power on/off the device to getting working properly again. You will also have to readjust the time.
1. Check that the battery is charged properly.
Charge your device for at least 2 hours before trying to turn it on again. Make sure the charging light on your device is on.
2. Remove the SD card
If your device uses an SD card, remove it.
3. Reset your device.
Use a straightened paper clip, or something similar, to push the reset button for 15 seconds.
4. Turn your device on.
Press the On/off button for at least 5 seconds.
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