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How can I fix my Dimplex XL5N storage heater?

My Dimplex XL5N storage heater keeps blasting out heat with no apparent control, even when the output control knob is turned right back. There's what looks like a thermocouple at the right back of the heater which is just dangling. Could this be the problem and if so how do I fix it?

Richard Foot
April 2015

Dimplex Heating, Home Heating Systems Dimplex Storage Control

The fact that it's dangling is not the problem but it could have been damaged if its been caught with a vacuum.the whole thermostat will require replacing which includes the thermocouple.A qualified person should really do the job

toptrish
April 2015

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