it will need an engineer from dyson
sounds like the drums do not revolve when the contrarotation bit engages
i found the outer drum moves in its bearing
you can get the engineer to disable the two drums or replace the drum assembly but it will cost ÂŁ250 and they don't have any in stock till christmas!!!
chris
October 2008
Hi I had this problem and my answer was buy a new hoover but not a dyson!!!!!!
Dave
May 2008
Hi I had this problem and my answer was buy a new hoover but not a dyson!!!!!!
Dave
May 2008
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