While you wait for answers, we may have found some information which could help you.
Click here for Creative Zen Micro Mp3 Playercreative muvo mp3?
My Creative Zen MP3 Player wont switch on?
my mp3 player (creative zen mosiac)it frozen on the recovery screen it says?
Creative Zen X-Fi2 frozen in rebuild ,disc scan mode?
creative volume control problem?
How can I fix my frozen creative zen? It's tricky?