While you wait for answers, we may have found some information which could help you.
Click here for Russell Hobbs Kettlerussell hobbs thermo electric kettle?
How to open and repair the lid on a Russell Hobbs KE4000SC electric kettle?
how to reset Russell Hobbs kettle model 12535?
Lid on the Russell Hobbs 20460?
an RH K2R kettle element has died ?
How can I mend my Russell Hobbs kettle model 25502?