I had the same fault on my W842 - including the loud noise from the drum! Now the
I phoned Miele Service and the fault is "No drum detection".
I now have to wait 6 days for service visit.
I am trying to decide whether to write the machine off. It is 13 years old, but in superb shape and Miele do like to quote their "20 years service life".
Current call out charge is ÂŁ111 inc 1 hour labour. Plus parts.
If I don't proceed (uneconomic to repair) it will cost ÂŁ72.
The new Miele I would consider is around ÂŁ850.
BigRedBucket
September 2012