Creda T632CW no heat because empty water light continually lit?

i'm having the same problem with this model, i have tried taking the machine apart but it wont let me take of the back panel, i can't get to the switch jim is referring to because it seems to be encased where the water bottle is and i cant take that apart without taking the back panel off. can anyone help me here?
Thank you

Kelly
August 2011

The float switch in the back of your machine is probably stuck in the up position. Take off back panel and you can see switch attatched to reservoir.

Jim
February 2006