Hi all my hotpoint fridge freezer is not working correctly, the freezer works but the fridge doesn't not work, I have tried the answers where you drive the internal freezer part but on switching the fridge freezer back on the freezer is working and the fridge is still not working there is still no cold air reaching the fridge.
Please can anyone help or I am going to have to pay £400 for a new one when there is probably a simple fix
Hotpoint also are not helpful as it's outside the warranty
Open the freezer door, take out all the drawers, remove the 6 screws in the back panel, take out the back panel and the back panel housing(the bit with the fan in it), get a hairdryer and melt all the ice, unblock the little hole near the bottom in the middle at the back(where it looks like a water channel), for a thorough job turn the freezer round and find where the water channel drains into the white drip tray on-top of the black metal ball, there is a little black rubber spout pointing down into the drip tray- rip it out with pliers. Finally clean the floor under the fridge.