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fixed4free.com > Audio, MP3 Players > Question
Audio, MP3 Players

audio, mp3 players, music, mp3 format, mp3 download, mp3 software 244 other questions

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Changing SanDisk MP3 4.0 GB from MTP to MSC?

Bought my MP3 from an individual with no software included. There is no way to change the setting from MTP to MSC in the settings on the device. I can only assume this setting is changed in whatever software came with the Player. Is this correct, and if so, can I aquire the software anywhere? Devise is in MTP and will not except updates unless it is in MSC. I'm using Windows Media Player which seems to do everything else.

Jim     December 2006
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Hi,

I recently bought a Sandisk MP3 player and the accompanying CD contains just the user manual – no drivers. Sandisk players use the inbuilt, supposedly user friendly, USB media drivers in Win XP. I initially had similar problems getting the Sandisk to work properly but, in the end, resolved it as below.

Based on Sandisk’s sales description, I bought the player to use not just as a straightforward MP3 Player, but also as a general USB flash drive. On connecting the USB lead, Win XP only presented the player as an Audio device: i.e. exploring the player did not show its true file/folder content and offered no prospect of using it as a flash drive.

After much head scratching, I realised Windows Media Player 10 (don’t ya just hate it?) contains Microsoft’s latest ‘work-of-the-devil’, the MTP driver (Media Transfer Protocol). Sandisk are one of a bunch of manufacturers to have hung their hat on MTP but, according to Microsoft, MTP is intended for HD based players, not flash devices. Good start, uh?

This combination of defaults in Windows Media Player 10 and the Sandisk player sets up the driver as MTP. Apart from all the wonderful things MTP does, like incorporating media copy protection, MTP does not appear to handle the Sandisk as a normal USB flash device as it claims to be. Instead, XP decides this is merely an Audio player and shows it as such in My Computer, at a new location on the bottom line, with just two un-accessible folders. With MTP, you cannot see any files you have uploaded when you explore the device in Windows – useful, uh?

Despite all of the user friendly stuff above, here’s how to make your Sandisk work properly:

Method (a)
Go into the main menu of your Sandisk player and change ‘Settings/USB’ from ‘Auto Detect’ to ‘MSC’ – Sandisk’s info implies that this will force the player to seek the MSC driver in XP.
(I have not tried this method, as I only found this info after I had resolved the problem using method (b) below - presumably both methods should work but (b) definitely does.)

Method (b)
Force Windows to update the device driver and then assign the correct MSC driver manually. Do this via Control Panel/System/Hardware/Device Manager/Windows Portable Devices/Update driver, and then work through the Wizard steps to update the driver manually (not by searching online or from a disk). At the final step you will come to a choice between MTP or the more useful MSC driver – hey presto! You now have an MP3 player and a Flash drive. Note: if you try to update the driver via My Computer, for some typically mysterious Microsoft reason or other, you do not get the choice of alternative drivers!

If you need a driver for Win98/ME, do a search on Wikipedia for ‘USB mass storage device class’ or go directly to: http://www.technical-assistance.co.uk/kb/usbmsd98.php where you will find a very nifty universal driver that a clever guy has developed for Win9x – it has handled every MP3 player, camera etc that I have thrown at it!

Once properly sorted, the Sandisk is a little gem of a player.

Regards, Chris Griffiths, UK

Chris Griffiths     December 2006
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