While you wait for answers, we may have found some information which could help you.
Click here for Couple Years Appearswhat could cause this.The kettle makes are Bosch,Morphy richards and Russel?
My Morphy Richards jug kettle will not boil?
auto cut off on krttles ?
How can I fix my leaking Morphy Richards 43057 kettle?
how can i fix a leaking kettle?
obtaining replacement parts for a cordless kettle?