While you wait for answers, we may have found some information which could help you.
Click here for John Lewis Washing MachineHow to change heating element on washing machine?
how can I put the door seal back to the washing machine?
Deactivate Miele Washing machine Demonstration Mode?
What could be wrong with my John Lewis Washer/Dryer Model JLWD 1609?
John Lewis 1400 washing machine?
Where is motor ?